RETURNS AND REFUNDS
If you are not completely satisfied with your purchase, you can return it within 15 days from the original ship date.
There will be no refunds issued on products which have been subject to misuse, improper application or installation, or altered products. Inspect all material prior to installation.
No claims will be accepted after installation. Special Order items, or custom items, are non-returnable. All returned items must be in its original packaging; in the same condition it was received.
To qualify for a refund you must get a RGA (Return Goods Authorization Number). It must be provided by Voolkan.com.
For all returns there is a 25% restocking fee.
You are responsible for the shipping charges back to Voolkan.com on returned merchandise.
There are no warranties, expressed or implied, for any material.
Voolkan.com content, including but not limited to images, photos, dialogues, drawings, figures and logos, in whatever form, published on Voolkan.com, including but not limited to Voolkan.com menus, web pages, graphic design, color schemes, screens, instruments, website fonts and design, diagrams, layouts, methods, processes and functionalities, are protected by copyright and any other applicable intellectual ownership right of Voolkan.com. Reproduction in full or part, of any kind, of Voolkan.com and its content is strictly prohibited unless prior written consent is granted by Voolkan.com.
LIMITATION OF LIABILITY
In using this website, you are responsible for the quality and proper operation of the IT material you use to navigate on Voolkan.com. Voolkan.com cannot, in any case, be liable for any form of damages related to the use of its website.
Voolkan.com is engaged in constantly improving the performance of its customer service. We welcome any comments, suggestions and ideas you may have to help us in that regard.
Subscribers to our newsletter may receive questionnaires and invitations to contests and offers. All personal information collected through these communications will become the property of Voolkan.com.
MODIFICATIONS AND UPDATES
Voolkan.com can change or update these customer service policies, in full or in part, without prior notice. Users will be notified of such modifications and updates. We recommend that you periodically review this page to be aware of our latest policies. Voolkan.com policy details published on this page supersede all previous communications.
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